Welcome to the all-new MyIsuzu.
MyIsuzu is designed to help make your Isuzu truck ownership more convenient, connected and worry-free.
Benefits
All in one. All for you.
Whether you’re managing one vehicle or an entire fleet, MyIsuzu helps you save time, stay organised, and keep your Isuzu Trucks performing at their best. It’s convenience, reliability, and support – all in one digital home.
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Everything in one place
Securely manage your Isuzu from vehicle details and service history to to owner manuals, service bookings, and support.
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Save time, stay in control
Keep up to date with critical alerts and reminders. MyIsuzu helps you stay one step ahead so you never miss important updates.
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Built for business
Whether you run one truck or an entire fleet, MyIsuzu gives you the tools to keep your business moving.
Features
Discover what you can do with MyIsuzu.
MyIsuzu helps put everything in one place. From vehicle information to requesting a service booking at your local dealer, the portal makes truck ownership simpler and more connected. It's your digital home for keeping Isuzu trucks at their best.
Vehicle Information
View detailed information about your Isuzu anytime, including specifications, owner's manual, dealer scheduled servicing history, recall alerts and warranty coverage, all stored in one easy place.
Service booking
Book services online at your convenience, find your nearest authorised Isuzu service centre, and view past scheduled service history.
Accessories
Browse Genuine Accessories to help customise your Isuzu Truck. All accessories are designed and tested specifically for Isuzu Trucks.
Fleet management
Keep track of your fleet, including vehicle details, images, purchase dates, service agreements and much more.
Documentation and support
Download owner's manuals, guides, and product specification sheets, and contact customer support directly through the portal whenever you need assistance.

Notifications and reminders
Stay updated with service alerts, recall notices, and other important reminders, so you’re always informed and in control of your ownership experience.

MyIsuzu
FAQs
You'll find everything you need to know about MyIsuzu below. Still got a question? Chat to our team and they'll get it answered.
Getting Started & Login
Go to my.isuzu.com.au Click on Register for an Account enter your contact details, and click Submit. You’ll receive an activation email once Isuzu Care verifies your application (next business day if lodged after hours).
Open the activation link in the email, enter your email address, then use the temporary password provided to sign in and set a new password.
Click Back to login. After verification, open the activation email to continue setting up your account.
On the login screen, select your username and click Forgot password? Choose Email code, enter the code you receive, then set a new password and click Reset password.
My Account & Preferences
From the portal homepage, select View Account Details and edit fields like your mobile number. Click Save changes.
Yes. If you’re an authorised contact on more than one account, use Swap Account or the account dropdown in the topleft corner.
Open the Terms & Conditions section and click View to access the latest policies and promotional terms.
In Account Details, use the Preferred Sales Dealership dropdown, choose your dealer, then Save changes.
Go to Communication Preferences, scroll through the list, opt in/out by channel, click Submit, then Finish.
Company Profile & Branding
Yes. In Company > Upload Logo, choose a .jpg or .jpeg file, tick the authorisation box, and Save changes.
Under Company, select your industry from the dropdown, then Save changes.
Fleet Management
Use Manage Fleet and type in Rego, Model Name, or Nickname. Results refine as you type; use more precise terms for better matches.
Open the truck, click Edit to set a Nickname, pick the Application from the dropdown, and choose a Preferred Servicing Dealership. Save changes.
Yes. Switch to List View, apply Filters (e.g., model or series), and Sort by Model, Warranty Start Date, Truck Name, or VIN.
Yes. Click Upload custom photo, select your image, tick the authorisation box, and Save changes.
Servicing & Bookings
Go to the Servicing section, select Request a Service, choose your service centre, pick a date and time, add any notes, and click Send request.
Briefly describe your needs (e.g., concerns, maintenance items, special instructions) in the Additional notes before submitting your request.
Support Cases
Open Support, then use Filters to show specific case statuses (e.g., Open). Click Update to apply.
Yes. After adding your case, click Close; your case will still be logged and visible in the Support list.
Yes. The portal is optimised for both desktop and mobile browsers.
Click Add Support Case, select a Type, choose Which Truck?, add a Subject and Description, then click Add case.
For best performance, use updated versions of Google Chrome, Microsoft Edge, or Safari.